PRIVACY POLICY

1. WHO WE ARE

This Privacy Policy applies to Buildcap Inc., operating as Grandview Homes ("we," "us," or "our"), a home builder and vendor licensed in the Province of Ontario. Our registered address is 24 Executive Place, Kitchener, ON N2P 2N4. Telephone: (519) 748-2800.

2. INFORMATION WE COLLECT

We collect personal information when you:

• Register your interest through our website forms
• Contact us by phone, email, or in person at a sales office
• Visit our website (usage data, IP address, browser type via cookies/analytics)

Personal information may include: first name, last name, email address, telephone number, postal code, community of interest, home purchase timeline, and communication preferences.

3. WHY WE COLLECT YOUR INFORMATION

We use your personal information to:

• Respond to your inquiry about Grandview Homes communities
• Send you information about homes, promotions, and events (with your consent)
• Schedule appointments with our sales representatives
• Improve our website and marketing effectiveness
• Comply with legal obligations

4. CONSENT

We collect, use, and disclose personal information with your consent, or as permitted or required by law. Where we rely on your consent, you may withdraw it at any time by contacting us at the address above or clicking "Unsubscribe" in any of our emails.

5. DISCLOSURE

We do not sell your personal information. We may share it with:

• Our authorized sales representatives (Lina Deeb, Amanda Yost, Leanne Giles) and their brokerages for the purpose of responding to your inquiry
• Service providers who assist us in operating our website and communications (e.g. GoHighLevel CRM), bound by confidentiality obligations
• Regulatory authorities if required by law

6. RETENTION

We retain personal information for as long as necessary to fulfill the purposes for which it was collected, or as required by law.

7. SECURITY

We take reasonable steps to protect personal information from unauthorized access, use, or disclosure. However, no transmission over the Internet is completely secure.

8. YOUR RIGHTS

You have the right to:

• Access the personal information we hold about you
• Correct inaccurate information
• Withdraw consent to receive marketing communications at any time
• Request deletion of your information (subject to legal retention requirements)

To exercise these rights, contact us at: +15197482800

9. COOKIES & TRACKING

Our website uses cookies and similar technologies to improve your experience and for analytics purposes. These may include:

• Essential cookies (required for the website to function)
• Analytics cookies (e.g. Google Analytics — tracking website usage)
• Marketing/advertising cookies (e.g. Facebook Pixel, Google Ads)

You may adjust cookie preferences in your browser settings. Disabling certain cookies may affect website functionality.

10. THIRD-PARTY LINKS

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites.

11. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. The revised date will be posted at the top of this page.

12. CONTACT US

Privacy questions or concerns: Call: +15197482800

Or write to: Buildcap Inc. (Grandview Homes), 24 Executive Place, Kitchener, ON N2P 2N4, Attention: Privacy Officer

13. INTERNATIONAL DATA TRANSFER

Buildcap Inc. (Grandview Homes) uses GoHighLevel (GHL), a customer relationship management platform operated by HighLevel Inc., based in the United States. As a result, personal information you submit through our website or communications may be transferred to, stored, and processed in the United States. By submitting your information, you acknowledge and consent to this transfer. Information stored in the United States is subject to the laws of that jurisdiction, including potential access by U.S. government authorities. We have contractual safeguards in place with our service providers to protect your information.

14. EMAIL TRACKING

Our email communications may use web beacons (small electronic images) and similar tracking technologies to determine whether an email has been opened and to track engagement with links contained in emails. This information is used to measure the effectiveness of our communications and to improve our marketing. You may disable email tracking by setting your email client to block external images. Unsubscribing from our emails will stop future tracking of this kind.

15. PRIVACY ACCOUNTABILITY

Buildcap Inc. has designated a Privacy Officer who is responsible for overseeing compliance with this Privacy Policy and applicable privacy legislation. Privacy questions, concerns, or requests to access or correct your personal information may be directed to:

Privacy Officer
Buildcap Inc. (Grandview Homes)
24 Executive Place, Kitchener, ON N2P 2N4
Tel: (519) 748-2800

16. MINORS

This website is not directed at children under the age of 13. We do not knowingly collect personal information from individuals under the age of 13. If we become aware that we have inadvertently collected such information, we will take steps to delete it promptly.

17. DATA RETENTION

We retain personal information only as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law. Our retention periods are informed by:

• Ontario New Home Warranties Plan Act (ONHWPA) — warranty and transaction records
• Limitations Act, 2002 (Ontario) — limitation periods for legal claims (generally 2–15 years)
• CRA requirements — financial and transaction records (minimum 7 years)

After the applicable retention period, personal information is securely destroyed or anonymized.

18. SMS / TEXT MESSAGE COMMUNICATIONS

If you provide your mobile phone number and consent to text communications, Grandview Homes may send you SMS or MMS messages regarding communities, appointments, and promotions. Message frequency may vary (typically no more than 4 messages per month). Standard message and data rates may apply.

To opt out at any time, reply STOP to any text message from Grandview Homes. For help, reply HELP. We do not sell or share your mobile number with third parties for their marketing purposes.